Design Program Manager, Enterprise, Worldwide Grocery Retail Growth & Development (WWRGD)
Amazon· Amazon Design
Seattle, WA$83.1k - $145.4kFull-timePosted yesterday
About the role
Design Manager for the end-to-end design function of the PERF program across Amazon’s grocery store fleet, leading design strategy, standards, and delivery at scale within the Enterprise Design team of WWRGD.
Responsibilities
- End-to-End Workstream Ownership: Own the entire Design PERF workstream, establishing the processes and standards that govern how design requests are received, prioritized, resourced, and delivered.
- Design Intake and Prioritization: Establish criteria for which PERF projects require design intervention and own prioritization across the portfolio, triaging requests by urgency, strategic importance, and operational impact
- Resourcing: Match project needs to internal and external design capacity and proactively identify gaps.
- Design Execution: Lead and execute design work for PERF scope, equipment replacements, breakroom and restroom refreshes, and in-store improvement projects to brand standards and operational requirements.
- Design Standards and Toolkits: Develop and maintain scalable design standards and toolkits for PERF project types, enabling consistent, repeatable solutions across the fleet.
- Cross-Functional Coordination: Serve as the primary design counterpart to Construction, equipment, and procurement partners, providing guidance and documentation from intake through installation.
- Stakeholder Collaboration: Partner with store leaders, Operations, Area leadership, and WWRGD partners to align on scope, priorities, and design intent.
- Process Improvement and Reporting: Identify and implement process efficiencies, track design delivery KPIs, and provide regular status updates to WWRGD leadership.
- A day in the life: triaging new PERF design requests, advancing active design packages, coordinating handoffs with Capital Planning and Construction, interfacing with store ops, and advancing scalable process improvements.
Qualifications
- Bachelor's degree in Business, Design, Communications, or equivalent industry
- Experience understanding needs of business and end customers and translating them into right solutions
- Experience gathering and analyzing large amounts of data and delivering continuous business improvements
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience with end-to-end ownership of design deliverables from intake through construction handoff
- Experience building and improving design processes with a focus on efficiency and scalability
Skills
Required:End-to-end design ownershipDesign intake and prioritizationCross-functional coordination
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance with option for Supplemental life plans
- Employee Assistance Program (EAP), Mental Health Support
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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