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Pharmacy Manager

Amazon
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Richardson, TX$120k - $162.4kPosted yesterday

About the role

Pharmacy Manager at Amazon Pharmacy overseeing the operation, safety, quality, customer experience, and compliance of a small-format pharmacy site. Leads a team of technicians and pharmacists, driving performance, process improvements, and adherence to regulations while ensuring efficient prescription fulfillment and patient safety.

Responsibilities

  • Responsible for the overall safety, quality, performance and customer experience of the operations.
  • Manage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co-located facilities and transportation.
  • Evaluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
  • Set and clarify requirements and expectations for employees. Measures performance, provides feedback, and holds the team to a high bar.
  • Educate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices
  • Drives creation of quality initiatives, process change initiatives and Lean initiatives to enable site to meet/exceed operating plan.
  • Manage workflow, escalations and effectively delegate across leadership team in partnership with Sr Pharmacy Operations Manager.
  • Stay informed and adhere to local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers
  • Coordinate with corporate legal team to maintain licensure of the pharmacy and its staff with state boards. Monitor licensure requirements
  • Align policies with accrediting/licensing bodies (BOP, VIPPS, URAC, DEA, FDA, USP)
  • Responsible for site’s growth and partnering with capacity planning and facilities for workforce management needs
  • Develops talent – lead and direct workforce to drive performance including safety, engagement, performance leadership, training, development, and succession planning
  • Implements change/new processes to better service customers, reduce cost to serve and improve contribution
  • Maintain customer profiles using PharmacyOS/Pharmacy Lite with medical history, data, and medications
  • Other duties as assigned

Qualifications

  • Bachelor's degree in Science, or Doctor of Pharmacy (PharmD)
  • Active and unrestricted Pharmacist License in all states requiring Non-resident PIC
  • Experience with performance metrics, process improvement and Lean techniques
  • Flexible schedule including weekends, nights, and/or holidays
  • 1+ years of Staff Pharmacist experience within Amazon
  • Active/Good Standing Pharmacist license in domicile state
  • Extensive knowledge of state and federal pharmacy laws, rules, and patient safety
  • Strong oral and written communication, analytical, problem-solving and data manipulation skills

Skills

Required:Pharmacy operations managementRegulatory complianceStaff leadership and development
Nice to have:Pharmacy workflow optimization
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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