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Area Manager, IXD Operations

Amazon· Fulfillment & Operations Management
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MEX, LermaFull-timePosted yesterday

About the role

Area Manager responsible for leading multiple hourly workforce teams at the new Inbound Cross Dock (IXD) in Mexico, developing and coaching other managers, ensuring safety, quality, attendance, and performance, driving strategic initiatives, optimizing processes, and enabling timely customer deliveries within Amazon's MXCF network.

Responsibilities

  • Lead multiple departments/areas of hourly associates through effective coaching, mentoring, and performance management.
  • Drive strategic initiatives and implement innovative solutions to improve operational efficiency across multiple areas/shifts.
  • Analyze complex data and metrics to identify trends, develop action plans, and drive continuous improvement projects that impact multiple departments.
  • Manage safety, quality, productivity, and customer delivery promise at a broader scope while ensuring standardization across operations.
  • Build and maintain strong partnerships with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop and execute long-term strategies.
  • Create and maintain performance management tools to drive accountability.
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud.
  • Work in an environment that is subject to variable temperatures and weather.
  • Continuously climb and descend stairs.

Qualifications

  • 2+ years of performance metrics, process improvement or lean techniques experience
  • Experience in the management of large teams (50+ members)
  • Bachelor's degree or equivalent
  • Experience in oral and written communication in English

Skills

Required:Performance metrics
Nice to have:Lean methodologies
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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