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Area Manager II

Amazon· Fulfillment & Operations Management
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Hybrid (Middletown, PA)$70k - $90.9kFull-timePosted yesterday

About the role

Area Manager at the Middletown, PA fulfillment center leading a team in a fast-paced, high-volume operation focused on safety, quality, productivity, and on-time customer delivery while driving process improvements and culture.

Responsibilities

  • Own your operation: Take full accountability for safety, quality, productivity, and customer delivery across your area.
  • Lead and develop your team: Manage, coach, and motivate a team of hourly associates, setting clear expectations and building a culture where people do their best work.
  • Drive continuous improvement: Spot inefficiencies, champion process improvements, and turn performance data into decisions that move the business forward.
  • Deliver for customers: Ensure every order reaches the right customer, at the right time, at the right location — and raise the bar on how we get there.
  • Collaborate cross-functionally: Partner with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop and execute plans that hit business objectives.
  • Lift and move items up to 49 pounds; frequently push, pull, squat, bend, and reach
  • Standing and/or walking for up to 12 hours during shifts
  • Ability to work in environments where the noise level varies and can be loud
  • Ability to work in environments subject to variable temperatures and weather (delivery stations include outside loading areas)
  • Able to access all areas of the building, including continuously climbing and descending stairs where applicable

Qualifications

  • 2+ years of employee and performance management experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • A Bachelor's degree or International Equivalent, OR 2+ years of Amazon (blue badge/FTE) experience, OR 6+ years of Military Experience

Skills

Required:People managementSafety, quality, productivity, and customer delivery ownership
Nice to have:Process improvement

Benefits

  • health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • paid time off
  • parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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