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Sr. Technical Account Manager, TAM

Amazon· AWS Applied AI Solutions / AWS Enterprise Support
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Hybrid (Sunnyvale, CA), Hybrid (Atlanta, GA), Hybrid (Chicago, IL), Hybrid (Boston, MA), Hybrid (New York, NY), Hybrid (Austin, TX), Hybrid (Dallas, TX), Hybrid (Arlington, VA), Hybrid (Bellevue, WA), Hybrid (Seattle, WA)$176.6k - $239kFull-timePosted yesterday

About the role

Senior Technical Account Manager (TAM) to support and influence customers’ cloud adoption and operations across AWS services, serving as the principal technical advisor and voice of the customer to AWS product teams for enterprise customers.

Responsibilities

  • craft and execute technical cloud strategies to drive customer adoption and use of AWS services
  • represent AWS in discussions with senior leadership on operational excellence, cloud maturity, support, and risk management
  • provide advocacy and strategic technical guidance to plan and build solutions using best practices
  • proactively keep the customer's AWS environments operationally healthy
  • develop close relationships with customers to understand business/operational needs and technical challenges and maximize value from AWS
  • travel 10% or more as needed

Qualifications

  • 5+ years of design/implementation/operations/consulting with distributed applications experience
  • 5+ years of technical engineering experience

Skills

Required:Distributed applications design/implementation/operationsTechnical engineering
Nice to have:Customer-facing leadership

Benefits

  • comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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