← All roles

Sr. Operations Manager

Amazon· Fulfillment & Operations Management
Apply on company site
Orlando, FL$135k - $182.7kFull-timePosted yesterday

About the role

Senior operations leadership role overseeing budget, people development, and site-wide operations objectives within a Fulfillment Center. Responsible for managing and mentoring a team of Operations and Area Managers, driving Lean initiatives, ensuring safety, quality, performance, and customer experience, and collaborating with support functions to secure resources.

Responsibilities

  • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
  • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
  • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
  • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
  • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
  • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Qualifications

  • Bachelor's degree or equivalent

Skills

Required:Lean initiativesPeople management

Benefits

  • Base salary with sign-on payments and restricted stock units (RSUs).
  • Comprehensive benefits including health insurance (medical, dental, vision, prescription, life & AD&D with optional supplemental life plans), EAP, mental health support, Medical Advice Line, FSA, Adoption and Surrogacy Reimbursement, 401(k) matching, paid time off, and parental leave.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon