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FBA Catalog Specialist 1, IN FBA

Amazon· Fulfillment & Operations Management
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BengaluruFull-timePosted yesterday

About the role

Amazon.in’s Fulfillment by Amazon (FBA) team seeks a Superstar Investigation specialist to drive investigation of key processes and defects, perform data analysis, and support both Merchant and Customer experiences. The role is based in Bangalore and focuses on investigating high-impact FBA merchant/customer issues, analyzing large data sets, creating SOPs, and reporting program metrics to drive improvements in seller experience and overall FBA operations.

Responsibilities

  • Lead investigation and root cause resolution for high impact FBA Merchant and Customer Issues, and key programs
  • Analyze huge data sets to arrive at specific problem statements around seller experience/program related issues
  • Create and implement SOPs for execution on weekly basis to solve for critical seller experience problems. Work to submit product ideas to drive SOPs at scale
  • Report metrics related to the program and draw insights on key patterns/ problems

Qualifications

  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications

Skills

Required:Strong business communication skillsMS OfficeDeep dive, troubleshooting and innovationStrong catalog knowledge
Nice to have:Excel (advanced)
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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