Senior BMS / BAS Specialist / Engineer
Amazon· Amazon Maintenance Operation Centre
Hybrid (Hyderabad)Full-timePosted yesterday
About the role
Senior BMS / BAS Specialist/Engineer to join the Amazon Maintenance Operation Centre, responsible for maintaining, optimizing and expanding global BMS/BAS services, with strong technical foundation in BMS programming and HVAC understanding, and willingness to work flexible 24/7 shifts.
Responsibilities
- Maintain and optimize BMS technologies, IoT platforms, and data analytics of the BMS.
- Monitor and maintain ticket/work order processes and queues while ensuring customer care and quality meet the high bar.
- Monitor and analyze BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings.
- Design, implement and manage BMS Standard Operating Procedures, Policies and Processes which are scalable across the globe.
- Support the development and execute a comprehensive strategy for maintaining, improving, and expanding our global support services.
- Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders to comprehend customer requirements, business objectives, and operational needs.
- Uphold compliance with the change management processes.
- Establish and maintain strong relationships with internal stakeholders and vendors, ensuring a customer-centric approach.
- Provides strategic insights and recommendations to management on BMS trends, improvements, issues, root causes, team skillsets, industry best practices, and emerging technologies.
- Take ownership of BMS initiatives, documenting white papers, managing timelines and stakeholders.
- Lead training sessions and development programs for internal teams and individuals to continuously enhance the capability, technical skills of field RME teams, and BMS Specialists.
- Drive a culture of innovation, continuous improvement, and knowledge sharing within the team.
- Willing to work flexible shifts to provide 24/7 BMS support, ensuring global customers receive timely and reliable assistance.
Qualifications
- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Ability to remotely troubleshoot BMS devices and communication issues, including fieldbus (BACnet, LON, Modbus via RS485), Network Gateways and IP-based protocols (Niagara Fox, MQTT, BACnet/IP, SNMP).
- Ability to integrate multiple communications protocols such as BACnet, LON, Modbus, SNMP to a single platform with normalized data for standard visualization.
- Experience in BMS programming and commissioning, with a minimum of 3 years in building controls and HVAC or related field.
Skills
Required:BMS programming and commissioningBMS data analyticsRemote troubleshooting of BMS devices
Benefits
- See company benefits page referenced in description.
Last updated Oct 25, 2026. Interested? Apply on the company site.
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