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Transportation Specialist - Transportation, NOC Outbound

Amazon· Transportation
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Hybrid (Dalian, China)Full-timePosted yesterday

About the role

NOC (Network Operations Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain, ensuring timely pick-up and delivery of freight. The Trans Ops Specialist role facilitates information flow between carriers, hubs, and warehouses, analyzes data, and supports 24/7 operations including night shifts from Dalian, China for Amazon Japan.

Responsibilities

  • Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
  • Pull data from databases (Excel, Access, SQL and/or other data management systems) and perform ad hoc reporting and analysis
  • Develop and/or understand performance metrics to drive business results
  • Scope business and functional requirements for Amazon technology teams
  • Understand business impact of trends and make data-driven decisions
  • Escalate problems or data variances to relevant owners and follow through on resolutions
  • Work within various time constraints to meet critical business needs while measuring activities
  • Create narratives of weekly findings and variances to goals and present in review forums
  • Provide real-time customer experience in a 24x7 operating environment (including night shift)
  • Languages proficiency – Japanese (mandatory)

Qualifications

  • N1 Japanese language skill

Skills

Required:Japanese languageData analysisCommunication
Nice to have:Requirements gathering

Benefits

  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodation page for more information.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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