← All roles

Seller Ops Specialist

Amazon
Apply on company site
Chengdu, ChinaPosted yesterday

About the role

Amazon Global Logistics in China seeks a Seller Ops Specialist to provide best-in-class logistics service to customers as part of the China team supporting international expansion. The role focuses on daily task execution, process optimization, cross-functional collaboration, and program implementation to enhance speed, cost, and service quality.

Responsibilities

  • Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA.
  • Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience.
  • Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks.
  • Connect with customer with excellent communication skill and identify customers’ needs through daily contact for service development.
  • Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality.
  • Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features.
  • Taking additional duties assigned by leadership as business related services and operation scope continue to expand.
  • Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.

Qualifications

  • Bachelor's degree or equivalent
  • 3-5 years of supply chain operations experience
  • Experience in international logistics, cross-border transportation and supply chain
  • Experience in oral and written communication in English
  • Strong ownership mindset and bias for action

Skills

Required:Bachelor's degree or equivalentSupply chain operationsInternational logistics / cross-border transportationEnglish communication (oral and written)Ownership mindset and bias for action
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon