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Sr. Operations Manager, ARS

Amazon· Operations
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Tallahassee$135k - $182.7kFull-timePosted yesterday

About the role

Senior Operations Manager leading a large-scale fulfillment operation (Inbound or Outbound) at the TLH2 building in Tallahassee, FL, focused on budgetary performance, people development, operational excellence, and delivering a world-class customer experience within Amazon’s customer-obsessed supply chain.

Responsibilities

  • Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).
  • Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.
  • Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.
  • Deliver a world-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day.
  • Collaborate cross-functionally – Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success.
  • Cultivate ideas – Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network.
  • Share best practices – Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.
  • Additional Job Elements: lift/move totes up to 49 pounds; regular bending, lifting, stretching; walking ~5 miles daily; work in challenging environments; access all areas of building (ladders, stairs)

Qualifications

  • - Bachelor's degree or equivalent, or 2+ years of equivalent experience
  • - Work flexible hours as business demands, including overnight, weekends and holidays
  • - 7+ years direct management experience in manufacturing, production or distribution
  • - Prior experience with performance metrics, process improvement and Lean techniques
  • - Prior experience with full staffing lifecycle (interviewing, hiring, performance management, promotions, termination)

Skills

Required:Budget managementLeadership and people developmentLean / process improvement

Benefits

  • Health insurance (medical, dental, vision, prescription) and related coverage
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off and parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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