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Sr. Software Development Engineer, AWSBA Service Care Center (SCC)

Amazon· Software Development
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Hybrid (Vancouver, BC)CA$150.7k - CA$251.7kFull-timePosted yesterday

About the role

SDE III role within AWS Builder Acceleration (AWSBA) focused on reducing toil and accelerating software development and operations at AWS scale. Build AI-powered tooling and services to simplify builder experience, shape ASBX roadmap, and drive transformation for engineering teams across AWS.

Responsibilities

  • Imagining, designing, and building new primitives and capabilities using teams of agents and knowledge sources, with significant autonomy.
  • Learning how to teach and teaching how to learn. Peers, agents, and customers.
  • Identifying the larger processes in which the primitives you work on are embedded and evaluating the impact of your changes on end-to-end throughput and performance.
  • Failing openly and quickly, in a way that captures and integrates your learning into rapidly evolving best practice. Unsuccessful experiments advance the state of the art when we learn from them.
  • Never repeating the same operational task in exactly the same way twice. Repeatable processes get automation, nondeterministic ones get factored into smaller units of work, novel failure modes are studied. Manual grinding spins no flywheels.

Qualifications

  • 5+ years of non-internship professional software development experience
  • 5+ years of programming with at least one software programming language experience
  • 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • Experience as a mentor, tech lead or leading an engineering team

Skills

Required:Software developmentProgramming language proficiencySystem design / architectureLeadership / mentoring

Benefits

  • Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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