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Data Center Operations Technician Trainee (6 months)

Amazon· Data Centre Operations
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Hybrid (Melbourne)contractPosted yesterday

About the role

Six-month trainee role at Amazon Melbourne focused on learning and supporting data center infrastructure, including racks, servers, networking devices, and related operations, with coaching, assessments, and potential full-time opportunities after completion.

Responsibilities

  • Trained in supporting data center infrastructure equipment including racks, servers, hardware components, networking devices and cables, following SOPs.
  • Learn to perform routine operations such as rack installations, server break/fix, hardware component replacements, diagnosing hardware faults, troubleshooting network links and rack decommissioning with guidance.
  • Trained in using Directed Workflow Instructions for hardware replacements and documenting all work in ticket tracking systems.
  • Identify issue severity and work within Service Level Agreements, escalating when deviations occur.
  • Inventory management tasks including receiving equipment, decommissioning hardware, liquidating racks or hardware components, and performing storage media sanitization and destruction.
  • Operate in a high security environment, follow information security policies and physical safety practices.
  • Use technical documentation to find solutions and perform routine tasks following clear instructions.
  • Work as part of a team with various AWS stakeholders.

Qualifications

  • Some exposure to IT hardware, networking, or technical support in any setting (studies, personal projects, or hobbyist experience).
  • Enthusiasm for technology and desire to build a career in data center operations or IT infrastructure.
  • Ability to travel between data center sites as needed (valid driver’s license).
  • Good attention to detail and ability to follow documented processes and procedures.
  • Strong communication skills and teamwork mindset.
  • Responsible and professional attitude with commitment to safety, quality, and reliability.

Skills

Required:IT hardwareDocumentation and ticketingSafety and compliance
Nice to have:Networking fundamentals
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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