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Technical Program Manager, Availability Serviceability Team

Amazon· Amazon Data Services, Inc.
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Hybrid (Seattle, WA)$127.1k - $172kNot specified in descriptionPosted 2d ago

About the role

Technical Program Manager to support serviceability for liquid cooling infrastructure across AWS data centers. Focused on creating and maintaining preventive maintenance guidelines, coordinating with Operations, Data Center Engineering Operations, and vendors, and driving continuous improvement as liquid cooling scales globally.

Responsibilities

  • Own the execution and success metrics for liquid cooling serviceability across the global fleet
  • Write and maintain PM guidelines for liquid cooling components, working with Operations, DCEO and vendors
  • Conduct labor analyses with Finance to support annual and long-range staffing plans
  • Lead root cause analyses with Field Engineering on maintenance and equipment findings, and drive corrective actions into standards
  • Build operational readiness plans with Operations and site teams, and track readiness as new sites deploy
  • Run field trials and stakeholder workshops to validate procedures and collect operational feedback
  • Build mechanisms that keep serviceability standards current as the fleet grows and new equipment and vendors are introduced
  • Use data and metrics to measure program health, prioritize effort and report progress
  • Write narratives (one to six pages) and present to Director-level leadership
  • Travel up to 10–15%

Qualifications

  • Bachelor's degree in mechanical engineering or equivalent
  • 3+ years of technical product or program management experience
  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing serviceability/maintenance programs

Skills

Required:PMGuidelines for liquid cooling componentsLabor analyses with FinanceRoot cause analysis

Benefits

  • Base salary listed: USA, WA, Seattle 127,100.00 - 172,000.00 USD annually; USA, VA, Herndon 127,100.00 - 172,000.00 USD annually
  • Sign-on payments and restricted stock units (RSUs) included in package
  • Comprehensive benefits including health insurance (medical, dental, vision, prescription, life insurance options), 401(k) matching, paid time off, parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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