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Data Quality Specialist - Catalan, AGI Data Services - G T Quality

Amazon· FAI Data Services / Quality Operations
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LondonFull-timePosted yesterday

About the role

Quality Specialists establish and maintain comprehensive quality frameworks across operations, developing quality strategies with customers and CPMs, defining metrics and audits, and driving continuous improvement through data analysis, stakeholder collaboration, and documentation updates.

Responsibilities

  • Define and implement quality metrics for established workflows
  • Create prescriptive actions for quality issues
  • Partner with customers, operations and internal support teams to optimize workflow quality
  • Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements
  • Analyze data trends and develop solutions
  • Monitor quality performance and coach operations teams
  • Create and maintain quality metrics reports
  • Handle customer escalations and recommendations
  • Evaluate and suggest improvements for quality tools
  • Support process documentation and implementation

Qualifications

  • Knowledge of advanced English at CEFR level B2/C1
  • Advanced-level proficiency in Catalan language (C1+ or equivalent)
  • 1+ years of experience in a quality assurance, quality control, or data quality role
  • Experience defining, tracking, and reporting quality metrics or KPIs
  • Strong analytical and problem-solving skills with root-cause analysis
  • Experience working with data to identify trends, patterns, and quality issues
  • Ability to create and maintain process documentation, SOPs, or quality guidelines

Skills

Required:Quality metricsData analysisProcess documentation
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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