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Pharmacy Manager

Amazon
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San Antonio, TX$120k - $162.4kPosted yesterday

About the role

Pharmacy Manager at Amazon Pharmacy responsible for operation oversight, compliance, safety, quality, customer experience, budget, people development and daily pharmacy operations at a small format site. Hands-on in dispensing and prescription fulfillment while leading a team of technicians and pharmacists to meet performance objectives and maintain high standards of patient safety and service.

Responsibilities

  • Responsible for the overall safety, quality, performance and customer experience of the operations.
  • Manage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co-located facilities and transportation.
  • Evaluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
  • Set and clarify requirements and expectations for employees. Measures performance, provides feedback, and holds the team to a high bar.
  • Educate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices
  • Drives creation of quality initiatives, process change initiatives and Lean initiatives to enable their site to meet and exceed the operating plan.
  • Managing workflow, escalations and effectively delegating across leadership team in partnership with Sr Pharmacy Operations Manager.
  • Stay informed and adhere to local, state, and federal laws related to pharmacy practices, including changes or developments and their impact on Amazon Pharmacy and its customers
  • Coordinate with corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards. Monitor licensure requirements
  • Align policies and initiatives with requirements of accrediting/licensing bodies (BOP, VIPPS, URAC, DEA, FDA, USP)
  • Responsible for the site’s growth and partnering with capacity planning and facilities for all growth workforce management needs
  • Develops talent - create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda (safety, engagement, performance leadership, training, development, succession planning)
  • Implements change and/or develop new processes to better service customers, reduce cost to serve and improve contribution.
  • Maintain the customer’s profile through PharmacyOS/Pharmacy Lite database with current/past medical history, clinical and laboratory data, and concurrent medications (including OTC and home remedies).
  • Other duties as assigned.

Qualifications

  • Bachelor's degree in Science, or Doctor of Pharmacy in PharmD, or Doctor of Pharmacy
  • Active and unrestricted Pharmacist License in all states requiring Non-resident PIC
  • Experience with performance metrics, process improvement and Lean techniques
  • Flexible schedule including weekends, nights, and/or holidays
  • 1+ years of Staff Pharmacist within Amazon experience
  • Active/Good Standing Pharmacist license in domicile state
  • Extensive knowledge of state and federal laws, rules, and regulations surrounding pharmacy practices and patient safety
  • Strong oral and written communication skills, analytical, problem-solving, and data manipulation abilities
  • Ability to manage detail and establish root cause; capable of data extraction and manipulation

Skills

Required:Pharmacist license managementRegulatory complianceStaff leadership and development
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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