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Sr. Manager, Under the Roof (UTR) Tech SME , Last Mile Tech SME

Amazon· Project/Program/Product Management--Non-Tech
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Manchester, GBRfull-timePosted yesterday

About the role

Senior Manager leading a team of Program & Product Managers in the Under-the-Roof (UTR) Last Mile Tech SME space, accountable for delivering high-performance operations technology solutions across EU, NA and JP Last Mile marketplaces, partnering with engineering and operations to drive scalable, data-driven initiatives.

Responsibilities

  • Know the operation: develop expert level knowledge in all technical and operational areas within your scope
  • Fill the gaps: we work in ambiguous areas- research and work to understand what you don't know
  • Lead large scale programs across EU, NA and JP Last Mile marketplaces ranging from short (~3 months) to long (multi-year) initiatives
  • Coordinate your team across multiple stakeholders to align on technical requirements for your SME area
  • Use data to scope problems and opportunities and provide key insights to operational and technical leaders to guide resource/prioritization decisions
  • Partner with tech organizations on the business requirement documents (BRD)
  • Develop and implement high-quality program mechanisms to deliver industry leading change
  • Own a slice of Last Mile technology, becoming the domain expert across Tactical, Technical and Strategic pillars
  • Translate technical concepts into business-friendly language, facilitate system adoption through training, and champion innovations that transform pickup and delivery operations

Qualifications

  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience with feature delivery and tradeoffs of a product
  • Experience with product cycles of 6+ months
  • Experience managing teams
  • Experience in product or program management, product marketing, business development or technology
  • Experience managing operations and customer service teams with extensive knowledge of Logistics

Skills

Required:Roadmap strategy and definitionEnd-to-end product deliveryFeature delivery and tradeoffsProduct lifecycle managementTeam managementCross-functional collaborationLogistics operations knowledge

Benefits

  • Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Last updated Oct 25, 2026. Interested? Apply on the company site.

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