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Program Manager, Amazon Logistics

Amazon· Fulfillment & Operations Management
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Mexico CityFull-timePosted yesterday

About the role

Amazon is seeking an exceptional Program Manager to join our Last Mile Logistics team and help shape the future of delivery operations. Lead end-to-end Project Management of innovative solutions to enhance our customer delivery experience, combining strategic thinking with hands-on operational leadership to drive continuous improvement across the logistics network.

Responsibilities

  • Lead end-to-end project management, guiding initiatives from concept through implementation.
  • Build and maintain strong partnerships across internal and external stakeholders, utilizing advanced negotiation and communication skills to drive results.
  • Create and execute comprehensive network expansion strategies, including detailed roadmaps and implementation plans.
  • Navigate and thrive in ambiguous situations, making autonomous decisions while keeping stakeholders informed.
  • Strong self-starter mentality with proven ability to manage multiple priorities.
  • Leverage data analytics to optimize performance and guide strategic decision-making.
  • Provide leadership oversight for multiple locations while ensuring consistent operational excellence and compliance with Amazon standards.
  • Collaborate with cross-functional teams on ongoing projects and initiatives.
  • Travel and Meet with delivery service partners to review initiatives discuss strategic.
  • Generation documentation for project definition and budget approval.
  • Analyze delivery performance data from the previous day and create action plans for any areas needing improvement.
  • Meet with delivery service partners to review performance and discuss strategic improvements.
  • Participate in regional operations calls to align on network-wide initiatives and progress.
  • Plan and strategize for upcoming peak periods or special operations.
  • Document standard of operational process and initiatives playbooks.

Qualifications

  • Bachelor's degree
  • 5+ years of program or project management experience
  • Speak, write, and read fluently in English
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Experience defining program requirements and using data and metrics to determine improvements
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

Skills

Required:Project managementStakeholder managementData analytics
Nice to have:SQL
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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