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Forward Deployed Engineer

Amazon· AWS Forward Deployed Engineering
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Sydney, MelbourneFull-timePosted yesterday

About the role

A Forward Deployed Engineer II embeds inside strategic enterprise customers to design, build, deploy, and run AI-powered production systems alongside the customer's engineering team. They own end-to-end delivery of AI workstreams, write production-grade software, and mentor others while accelerating customer adoption of AI solutions.

Responsibilities

  • Embed within customer engineering teams. Work with customers, stakeholders, and peers to understand the business and customer value of the systems you build. Understand the customer's business processes, technical architecture, and operational constraints. Translate customer requirements into technical designs for AI-enabled production systems within your workstream. Requires 30–50% travel.
  • Build production AI applications. Design and develop production-grade software powering AI and agentic workflows — retrieval pipelines, workflow automation, API orchestration layers, data integration. Solve difficult problems with visible risks or roadblocks, bringing clarity and identifying simple designs for solutions. Integrate foundation models, customer data sources, and existing applications into cohesive AI experiences. Optimize for latency, reliability, and cost.
  • Own production for your workstream. Be a significant contributor to the full software development lifecycle including scoping, design, code, testing, deployment, operations, and maintenance. Troubleshoot production incidents across AI models, distributed systems, and application services. Ensure root causes of operational issues are identified and resolved. Implement monitoring, evaluations, guardrails, and CI/CD that keep AI systems healthy.
  • Mentor and uplift. Actively mentors and trains new team members on how systems are constructed, operated, and fit into the bigger picture. Coach others on producing high-quality code through mechanisms such as code review. Be active in the code review process, providing meaningful feedback to others.
  • Accelerate customer adoption. Identify opportunities to expand AI adoption within your customer engagement. Codify reusable patterns and accelerators that benefit future customer deployments and feed back into AWS services. Make enhancements that improve your team's software and processes.

Qualifications

  • 3+ years of non-internship professional software development experience
  • 2+ years of experience working in an Agile, startup, or rapidly scaling environment
  • Experience communicating technical concepts to both technical and non-technical audiences
  • Degree in Computer Science or related field, or equivalent professional experience
  • Experience with agentic and spec-driven development (developing AI agents a plus)
  • Experience with AI tools: eval frameworks, agent tooling, RAG pipelines, and prompt engineering

Skills

Required:Software developmentAgile / startup environment experienceCommunication
Nice to have:AI/ML production deploymentsReact, TypeScript, Python, or GoCustomer interaction / stakeholder management
Last updated Oct 25, 2026. Interested? Apply on the company site.

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