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Technical Account Manager (TAM), WWPS Partners Public Sector (ISV)

Amazon· Operations, IT, & Support Engineering
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Herndon, VA$131.3k - $177.6kFull-timePosted yesterday

About the role

AWS Enterprise Support Technical Account Manager (TAM) role supporting public sector and ISV partners within AWS, acting as principal technical advisor and voice of the customer to drive adoption and operational health of AWS services.

Responsibilities

  • Not directly hands-on keyboard; work with engineers/service teams to resolve issues
  • Proactively craft and execute strategies to drive customer adoption and use of AWS services (EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, Gen/AI, and more)
  • Provide advocacy and strategic technical guidance to plan and build solutions using best practices
  • Proactively keep customers' AWS environments operationally healthy and performing at their best
  • Develop close customer relationships to understand business/operational needs and technical challenges and maximize value from AWS
  • Travel 10% or more as needed
  • Act as the centerpiece of value to Enterprise Support customers

Qualifications

  • - Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)

Skills

Required:Technical leadershipCustomer-facing advisory

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • paid time off
  • parential leave
  • Sign-on payments and RSUs as part of compensation package
Last updated Oct 25, 2026. Interested? Apply on the company site.

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