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Robot Technician, RIVR

Amazon· Facilities, Maintenance, & Real Estate
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Hybrid (AUSTIN)$19.03/hr - $33.31/hrnot specifiedPosted yesterday

About the role

Hands-on Field Technician to support maintenance, testing and operation of advanced robotic systems for RIVR. Includes on-site troubleshooting, production support, data collection, continuous improvement, and field reporting. Must be eligible from Schengen Area countries.

Responsibilities

  • On-site Troubleshooting and First Response: Independently diagnose and resolve mechanical, electrical, and software issues, often under time pressure and changing conditions, utilizing established ticketing systems.
  • Customer Interaction and Reporting: Serve as the technical point of contact for customers during field operations, providing clear communication, professional support, and post-mission reporting to internal teams.
  • Data Collection and Reporting: Collect operational data, monitor system logs, and provide insights to engineering teams for system refinement.
  • Preventive Maintenance and Inspection: Perform scheduled maintenance routines, visual inspections, and component replacements to maximize system uptime and extend hardware life.
  • Production and Assembly Support: Assist with robot assembly, sub-system integration, and quality checks during production runs, ensuring builds meet engineering specifications.
  • Process Documentation and Continuous Improvement: Create, update, and refine work instructions, SOPs, and deployment checklists based on field learnings.
  • Inventory and Spare Parts Management: Track spare parts, consumables, and tooling; coordinate restocking and ensure field kits are complete and deployment-ready.
  • Safety and Compliance: Uphold workplace health and safety standards across workshop and field environments, including proper handling of batteries, electrical systems, and heavy equipment.
  • Cross-functional Collaboration: Work closely with software, hardware, and operations engineers to relay field observations, validate fixes, and support iterative design improvements.
  • Test Execution and Validation: Support structured testing campaigns in lab and field by following test protocols, recording results, and flagging anomalies for engineering review.

Qualifications

  • Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
  • Degree or apprenticeship in mechatronics, robotics, or equivalent.
  • Proven ability to work independently in the field, diagnose problems under pressure, and perform quick, effective repairs without immediate supervision.
  • Ability to follow structured procedures, deployment checklists, safety protocols, and quality standards even in dynamic environments.
  • Willingness and ability to travel to field locations - sometimes on short notice.
  • Interest in both maintaining and operating robotics systems.

Skills

Required:Customer-facing communicationField diagnosis and repairMechanical, electrical, and software troubleshootingSafety and compliance

Benefits

  • Starting pay listed: USA, TX, Austin — 19.03 - 33.31 USD hourly.
  • EAP, Mental Health Support, Medical Advice Line, 401(k) matching available from Day 1.
  • Shift differential information provided as part of total compensation.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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