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Senior BMS / BAS Specialist / Engineer

Amazon· Amazon Maintenance Operation Centre
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HyderabadFull-timePosted yesterday

About the role

Senior Building Management System (BMS) Specialist/Engineer to maintain, optimize and expand a large global BMS portfolio within Amazon Maintenance Operation Centre. Requires strong BMS programming skills, HVAC understanding, and ability to lead improvements, collaborate with stakeholders, and provide 24/7 support.

Responsibilities

  • Maintain and optimize BMS technologies, IoT platforms, and data analytics of the BMS.
  • Monitor and maintain ticket/work order processes and queues while ensuring customer care and quality meet the high bar.
  • Monitor and analyze BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings.
  • Design, implement and manage BMS Standard Operating Procedures, Policies and Processes which are scalable across the globe.
  • Support the development and execute a comprehensive strategy for maintaining, improving, and expanding our global support services.
  • Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders to comprehend customer requirements, business objectives, and operational needs.
  • Uphold compliance with the change management processes.
  • Establish and maintain strong relationships with internal stakeholders and vendors, ensuring a customer-centric approach.
  • Provide strategic insights and recommendations to management on BMS trends, improvements, issues, root causes, team skillsets, industry best practices, and emerging technologies.
  • Take ownership of BMS initiatives, documenting white papers, managing timelines and stakeholders.
  • Lead training sessions and development programs for internal teams and individuals to enhance capability and skills of field RME teams and BMS Specialists.
  • Drive a culture of innovation, continuous improvement, and knowledge sharing within the team.
  • Willing to work flexible shifts to provide 24/7 BMS support for global customers.

Qualifications

  • Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Ability to remotely troubleshoot BMS communication issues, including fieldbus (BACnet, LON, Modbus via RS485), Network Gateways and IP-based protocols (Niagara Fox, MQTT, BACnet/IP, SNMP)
  • Ability to integrate multiple communications protocols such as BACnet, LON, Modbus, SNMP to a single platform with normalized data for standard visualization
  • Experience in BMS programming and commissioning, with a minimum of 3 years in building controls and HVAC or related field

Skills

Required:BMS programming and commissioningRemote troubleshooting of BMS communicationsIntegration of multiple communications protocols

Benefits

  • Inclusive culture and accommodation support for disabilities during application/hiring process
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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