← All roles

Software Engineer II

Amazon· Software Development
Apply on company site
Hyderabadfull-timePosted yesterday

About the role

Software Engineer II for Amazon Customer Service's Associate Experience and AI-enabled platforms. Responsible for defining architecture and building the Associate Context & Insights platform, including ML lifecycle, from design to deployment, in a highly strategic role requiring cross-functional collaboration.

Responsibilities

  • Define the long-term architecture for Associate Context & Insights platform
  • Guide the team on building scalable Machine Learning Models
  • Establish engineering excellence standards for the team
  • Deliver the minimum viable product incrementally
  • Influence senior leadership on long-term investments that improve associate capability, customer outcomes, and operational efficiency
  • Partner closely with Engineering, Applied Science, and Business Intelligence to continuously improve the product

Qualifications

  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • Experience programming with at least one software programming language
  • 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
  • Bachelor's degree in computer science or equivalent

Skills

Required:Software developmentArchitecture and designMachine Learning lifecycle

Benefits

  • As per Amazon benefits package (not listed in the description)
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon