← All roles

Law Enforcement Response (LER) Specialist

Amazon· ASSPL - Delhi, Legal Operations & Compliance, Amazon India
Apply on company site
Delhi NCRFull-timePosted yesterday

About the role

Law Enforcement Response (LER) Specialist in India responsible for receiving, reviewing, and responding to law enforcement requests from government agencies and police authorities, while safeguarding privacy and security of information and complying with laws and Amazon policies.

Responsibilities

  • Triage high request volumes. Receive, log, and process law enforcement information requests arriving through multiple channels, internal portal, police-inquiries mailbox, government portals.
  • Respond lawfully and accurately. Evaluate and respond to each request in a manner consistent with privacy and security protections and in accordance with the law and Amazon policies.
  • Meet urgent SLAs. Triage and close requests in line with established SLAs and SOPs; occasionally process emergency requests outside normal hours, including overnight.
  • Manage external stakeholders. Communicate with law enforcement officers, Amazon employees, and others; explain information sharing limits and guide intake formats.
  • Lead a team. Manage and develop a team of 3 associates and contribute to training and development of other LER specialists.
  • Coordinate internally. Work with internal partner teams and apply data-retrieval concepts to validate outputs.
  • Use the right tools. Utilize web-based applications and data-extraction tools to compile information for requests.
  • Develop and maintain standard operating procedures, compliance playbooks, and process documentation.
  • Identify opportunities to improve workflows and collaborate with engineering/product teams on automation for compliance processes.
  • Spot patterns. Identify trends from processing requests and handle complex projects.
  • Authenticate evidence. Sign and issue certificates/letters to authenticate digital evidence.
  • Represent Amazon. Travel as needed to courts and law enforcement offices.

Qualifications

  • 6–10 years of relevant experience (e.g., law enforcement/regulatory response, legal operations, compliance, trust & safety, or high-volume operations)
  • Bachelor’s degree in a relevant field, or equivalent work experience
  • Excellent English-language communication skills, both written and verbal
  • Experience in fast-paced environments and managing workload under stress
  • Strong analytical skills, attention to detail, and sound judgment in ambiguity
  • Excellent organizational skills; ability to work independently and manage multiple priorities
  • Demonstrated ability to collaborate with colleagues and manage external stakeholders

Skills

Required:Law enforcement / regulatory responseCommunication (English)Data retrieval concepts
Nice to have:MS Office
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon