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Data Center Material Associate, IT Services (Warehouse)

Amazon· IT Services / ITS Reverse Logistics
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MumbaiFull-timePosted yesterday

About the role

Detail-oriented data center material associate responsible for recovery, tracking, and lifecycle management of IT assets in India, owning end-to-end reverse-logistics for IT equipment and ensuring accurate processing, compliance, and timely asset returns.

Responsibilities

  • Asset recovery coordination: Manage the day-to-day queue of reverse-logistics cases, ensuring IT assets are recovered promptly and tracked through each stage of the return process.
  • Stakeholder communication: Send structured notifications and reminders to relevant stakeholders, follow up on pending returns, and respond to queries in a professional, timely manner.
  • Logistics partner coordination: Work with third-party logistics providers to schedule pickups, confirm shipments, and validate receipt of assets at designated locations.
  • Data accuracy & tracking: Maintain accurate records of asset status, movements, and discrepancies using asset-management and tracking tools; reconcile data to ensure inventory integrity.
  • Discrepancy resolution: Identify and resolve mismatches, missing items, or tagging errors by collaborating with internal teams and following defined escalation paths.
  • Clearance & compliance: Support IT-clearance workflows and ensure processes adhere to organizational policies and audit requirements.
  • Reporting: Prepare and share regular status updates and queue reports to provide visibility into operational performance and open items.
  • Process improvement: Identify recurring issues and suggest improvements to increase efficiency, reduce turnaround time, and improve the overall return experience.
  • Documentation: Maintain clear, organized records to support traceability and knowledge continuity across the team.

Qualifications

  • Speak, write, and read fluently in English, and have the ability to take direction in English
  • Experience with Microsoft Office products and applications
  • Experience managing work and priorities through a ticketing system and coordination with Manager
  • 1+ years of shipping & receiving, inventory and warehousing practices experience
  • Graduate (Education qualification)
  • PreferredQualifications: Experience in courier industry, or experience in logistics

Skills

Required:English communicationMicrosoft OfficeTicketing system managementShipping & receiving / warehousing
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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