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Data Center Technician, DCC Communities

Amazon· Operations, IT, & Support Engineering
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Hybrid (New Carlisle, IN)$27.98/hr - $48.99/hrFull-timePosted yesterday

About the role

Join our dynamic AWS team to maintain global cloud infrastructure, ensuring data center operations run smoothly 24/7. The role involves hardware and network repair, installation, documentation, and collaboration with internal and external stakeholders while traveling to various data center sites.

Responsibilities

  • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
  • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
  • Performing on-call duties and participating in scheduled maintenance and change management activities
  • Contributing to documentation and process improvement initiatives based on your analysis of operational issues
  • Helping to train and onboard new team members

Qualifications

  • 1+ years of computer/server hardware troubleshooting or related IT experience
  • High school or equivalent diploma
  • Ability to work on a flexible schedule including days, nights, and/or weekends

Skills

Required:Server hardware troubleshooting
Nice to have:Fiber/network troubleshooting basicsDocumentation and process improvementTraining and onboarding

Benefits

  • Starting pay listed as hourly with range (USA, IN, NEW CARLISLE - 27.98 - 48.99 USD hourly)
  • EAP, Mental Health Support, Medical Advice Line, 401(k) matching (starting Day 1)
  • Benefits information available at hiring.amazon.com/why-amazon/benefits
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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