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Sr PM, Change Management, Evolve Change Management

Amazon· Amazon, Flex Evolve Change Management and Strategic Planning
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Bellevue, WA$115.6k - $160kfull-timePosted yesterday

About the role

Senior Program Manager responsible for a regional Change Management portfolio within Amazon Flex, leading governance from intake to approval, driving adoption of AI tooling, and shaping the Evolve Change Management framework across global regions.

Responsibilities

  • - Own a regional Flex Evolve Change Management portfolio from intake through pre-alignment, approval build, and governance to sign-off
  • '- Partner with Project Owners across your region to ensure submissions meet quality standards before entering the approval chain
  • '- Drive adoption of AI tooling across the Change Management workflow, including automated approval generation, executive summary tools, and quality-check capabilities
  • '- Manage stakeholder relationships across country teams, Legal, Communications, and regional leadership to progress approvals on time and within agreed timelines
  • '- Track and report on key program metrics including approval dwell time, intake compliance, and submission quality, identifying trends and driving improvements
  • '- Contribute to the development and continuous improvement of the Evolve Change Management governance framework, including the annual governance matrix review
  • '- Support leadership decision-making by producing clear, concise approval summaries tailored for Director and VP-level audiences
  • '- Collaborate with the broader Change Management team on cross-regional initiatives, process standardization, and program tooling.

Qualifications

  • - 5+ years of program or project management experience
  • '- Experience using data and metrics to determine and drive improvements
  • '- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • '- Knowledge of general AI tools
  • - 2+ years of driving process improvements experience
  • - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • - Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Skills

Required:Program managementData-driven decision makingStakeholder managementAI tooling adoption

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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