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Central Operations Support Executive, IN External Fulfillment

Amazon· Fulfillment & Operations Management
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Hybrid (Virtual)Not specifiedPosted yesterday

About the role

The Central Ops Support Executive remotely supports daily seller operations, including metrics monitoring, triggering field support, audits, stakeholder management, and rollout of new processes. The role emphasizes ownership, pattern identification, data scrutiny, and improving the seller/customer experience across inbound/outbound operations via voice and non-voice channels.

Responsibilities

  • Remotely monitor efficient functioning of the assigned sites via outbound calls, emails and coordination with field executives
  • Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
  • Train and direct sellers for execution and adherence of norms and practices
  • Devise and deploy SOPs, analyze data, and propose features and processes to improve the Seller experience

Qualifications

  • Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
  • Experience with Excel
  • Preferred: Experience with SQL

Skills

Required:Bachelor's degree in quantitative/technical fieldExcel
Nice to have:SQL
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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