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Strategic Account Manager, OHL

Amazon· Sales, Advertising, & Account Management
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Mumbai, India, Gurugram, IndiaFull-timePosted yesterday

About the role

Strategic Account Manager will manage a portfolio of critical seller accounts contributing 20%+ of category business, build relationships with top sellers, drive growth, and improve operational inputs to enhance customer experience.

Responsibilities

  • Own and manage a portfolio of high-value seller accounts contributing 20%+ of category business, driving revenue growth and category objectives through strategic account planning and execution.
  • Build and nurture trusted relationships with top sellers across all organizational levels, serving as their primary advocate within Amazon while setting clear expectations and delivering proactive status communications.
  • Develop and execute strategic account plans that identify and capitalize on key business opportunities for both the seller and Amazon, including new product launches and relationship extensions.
  • Partner cross-functionally with business development, onboarding, and category teams to drive operational improvements that enhance the end-customer experience.
  • Conduct deep-dive analysis on seller performance, market trends, and growth opportunities; deliver routine executive-level reporting with data-backed recommendations and actionable plans.
  • Identify and resolve operational bottlenecks in seller workflows, improving inputs such as selection, pricing, fulfillment speed, and catalog quality.
  • Monitor key performance indicators and proactively course-correct to ensure sellers meet business targets aligned with category goals.

Qualifications

  • 4+ years of sales or account management experience
  • Experience managing a portfolio of high-value accounts and delivering against revenue growth targets
  • Experience conducting data analysis to drive business decisions, including proficiency with Excel (pivot tables, lookups, formulas)
  • Strong verbal and written communication skills with the ability to present to executive-level stakeholders
  • Experience working cross-functionally with multiple teams (e.g., operations, category management, business development)

Skills

Required:Sales or account managementData analysisCommunicationCross-functional collaboration
Nice to have:Seller/vendor ecosystem knowledge
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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