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Sr Program Manager, Product Quality and Safety

Amazon· US Consumables Health & Wellness / Cross Category Program team
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Hybrid (Seattle, WA), Hybrid (New York, NY)$115.6k - $160kFull-timePosted yesterday

About the role

Senior program manager role focused on aligning compliance and quality requirements with category expectations to ensure safe, high-quality customer experiences in Amazon’s consumables. Drives safety, compliance and process improvements across Food Safety, Product Safety, and related teams, balancing safety requirements with business needs.

Responsibilities

  • Protect Customers from Unsafe Selections: Prioritize customer needs, streamline compliance for safe critical selections, advocate for customer protection against bad actors
  • Improve Selling Partner Experience: Ensure compliance with Amazon's requirements is easy; consider selling partner perspective and convenience
  • Deep Dive to Build an Effective Long-Term Strategy: Invest time in details to ensure lasting effectiveness of solutions
  • Surface Critical Pain Points: Escalate issues clearly and unbiasedly; remove obstacles
  • Own communication of safety and compliance reporting and changes to category partners; establish ownership as programs evolve.
  • Partner cross functionally across Food Safety, Product Safety, Restricted Products and other compliance teams to drive process improvement and new program development
  • Track weekly compliance project progress and report results
  • Coordinate escalation investigations and build project timelines for resolution
  • Drive strategic alignment between Category stakeholders and translate vendor perspectives for decision making
  • Navigate ambiguity across competing compliance and category priorities with varied stakeholders
  • Act as the Voice of the Vendor across internal teams to inform decisions and shape outcomes

Qualifications

  • Bachelor's degree
  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Knowledge of Excel at an intermediate level (pivot tables, charts, lookup, data cleansing, etc.)
  • Experience in complex problem solving and working in a tight schedule environment

Skills

Required:Program managementData-driven decision makingstakeholders managementExcel

Benefits

  • Health insurance (medical, dental, vision, prescription) and life insurance options
  • 401(k) matching
  • Paid time off and parental leave
  • RSUs and sign-on payments as part of compensation
  • Comprehensive benefits described in job posting
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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