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Sr. HR Manager, NACF

Amazon· Human Resources (PXT)
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Hybrid (USA, SC, West Columbia)$134.7k - $182.2kfull-timePosted yesterday

About the role

Senior HR Manager in NACF leading HR strategy and operations across sites, driving attrition, engagement, inclusion, and data-driven people initiatives with a focus on implementing AI-enabled solutions and scalable HR programs.

Responsibilities

  • Own and create sustainable HR strategies that drive improvements in attrition, attendance, and engagement while setting clear vision for the HR team. Model, train, and coach behavioral expectations and hold operations and HR teams accountable for timely resolution of concerns and maintaining service excellence.
  • Work closely with Business Leader(s) as a strategic partner on all people-related decisions, providing leadership coaching and constructive feedback to enhance capabilities while collaborating on strategies for equitable hiring, retention, development, and performance optimization.
  • Establish effective partnerships with specialized HR functions, including centers of excellence and shared services (e.g., compensation, staffing, recruiting). Leverage technology to drive improved performance and employee experiences, scaling solutions across the site, region and beyond.
  • Collaborate with site and regional leadership teams to harmonize site-specific priorities with broader organizational goals, focusing on diversity & inclusion, employee experience, and talent management initiatives. Use data-driven insights to inform strategy and measure impact.
  • Lead, champion, and ensure follow-through on organizational and operational change initiatives. Remove barriers, balance automation with human judgment, and respond resourcefully to new demands, priorities, challenges or obstacles. Demonstrate high judgment with risk management and compliance.
  • Drive adoption and optimization of HR technology solutions to enhance efficiency, data accuracy, and employee experience. Develop digital fluency, leverage analytics for decision-making, and utilize AI to streamline processes with a human-centered approach.

Qualifications

  • Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
  • 7+ years of human resources leadership, or 7+ years of leadership in operations/customer service/retail/distribution/logistics/healthcare/hospitality/manufacturing experience
  • Experience supporting hourly, front-line, and salaried employee populations
  • Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management
  • Proficiency in HR data analysis, including experience translating metrics into actionable workforce strategies and measurable business outcomes

Skills

Required:HR strategy and leadershipChange managementHR analytics

Benefits

  • comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments and RSUs as part of compensation
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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