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Data Center Engineering Operations Cluster Manager, DCC Communities

Amazon· Operations, IT, & Support Engineering
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Lithia Springs, GA$153.2k - $254.5kFull-timePosted 2d ago

About the role

Senior management role in Atlanta responsible for leading data center facility infrastructure operations across multiple data centers, owning uptime and operational excellence within the DCEO Cluster.

Responsibilities

  • Hiring, managing, and developing the operations management team including facility managers, area managers, chief engineers, facility technicians.
  • Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
  • Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
  • Build and maintain sustainable organizational structure.
  • Work with business development, real estate, engineering and construction team to forecast staffing and maintain.
  • Mentor and develop employees.
  • Hiring strategy and participation in recruiting events.
  • Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers to include preventive maintenance, corrective maintenance, and change management.
  • Manage all facility related repairs in a timely manner
  • Daily/weekly/monthly/Data Center Engineering Operations meetings and reporting.
  • Run weekly availability meeting and report outcomes.
  • Liaise with global team on global initiatives as well as process and procedures, implement those initiatives locally in Atlanta.
  • Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s.
  • Safety, security, and availability incident response, incident management, incident resolution, and root cause analysis.
  • Cost management including OPEX and CAPEX associated with all data centers you are in charge.
  • Continuous improvement of operational processes, procedures, methods, and tools.
  • Lead and manage energy efficiency initiatives in your Cluster.
  • Support capacity planning and management

Qualifications

  • 5+ years of design, construction or program management in mission critical facilities experience
  • 5+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
  • Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
  • Experience hiring, developing, and managing high-performing technical teams

Skills

Required:Leadership and people managementFacilities operations managementVendor and contractor management

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Sign-on payments and RSUs as part of compensation package
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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