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Program Manager III, POE CtS

Amazon· POE CtS / Perfect Order Experience (POE)
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Bengaluru, HyderabadUnknownPosted yesterday

About the role

Operationally focused program manager to support the Cost to Serve (CtS) program within Amazon's Perfect Order Experience team. Drives standardization, process improvements, cost reductions, and learning/development initiatives across POE CtS.

Responsibilities

  • Drive improvement plans aligned to business goals, providing insights for cross team product and process improvements across POE.
  • Responsible for analyzing risks, friction points, and developing scalable prevention solutions. Collaborate effectively across teams to solve problems and deliver against high standards. Utilize various tools and data sources to provide insights effectively.
  • Build operational and business metrics to drive improvements
  • Own improvement of cost efficiency by collaborating with Operations, Program, Product and Policy teams.
  • Work with finance to develop quantitative and financial metrics across all cross cutting initiatives of CtS
  • Collaborate with tech/ non-tech leaders to create & guide roadmaps, risks, risk mitigation plans for product/ process enhancement or leverage automation.
  • Partner with POE leaders to optimize outcomes and customer , seller and brand experience by making tradeoffs.
  • Continuously identify new opportunities which can be scaled across CtS Goals
  • Effective communicator driving issue resolution and insights to both technical and non-technical audiences. Conduct weekly metric reviews, identify issues, and hold teams accountable for progress. They will also own writing reports/documents that detail the progress to leadership on a frequent basis.

Qualifications

  • 5+ years of working cross functionally with tech and non-tech teams experience
  • 5+ years of delivering cross functional projects experience
  • Experience defining program requirements and using data and metrics to determine improvements

Skills

Required:Cross-functional program managementData-driven decision makingRisk analysis and mitigation

Benefits

  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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