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Japan Lead, Scaled Vendor Management, Retail Business Services (RBS)

Amazon· Sales, Advertising, & Account Management
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BeijingFull-timePosted yesterday

About the role

Senior leader responsible for end-to-end strategy and execution of Amazon Japan's Managed Vendor Relations (MVR) program, leading a multi-layer team to drive growth, vendor satisfaction, and operational excellence at country scale.

Responsibilities

  • Lead a team of managers across VSP (vendor success program) and RVR (retail vendor recruitment) — directing 30+ direct and indirect reports.
  • Own the long-term JP MVR strategy, identifying growth levers across the full vendor lifecycle to accelerate GMS and improve customer experience.
  • Define and execute the multi-year JP MVR roadmap — driving selection, merchandising, and operational improvement at country scale.
  • Partner with JP Retail, RBS leadership, and cross-functional teams to align on marketplace priorities and execute growth strategies across the vendor portfolio.
  • Establish success metrics (GMS, NPS/CSAT, recruitment yield, operational health) and build mechanisms for accountability and continuous improvement across all programs.
  • Develop scalable processes and guardrails to manage vendor complexity and drive consistency across workstreams.
  • Serve as the strategic voice for JP MVR — influencing organizational strategy, shaping the vendor management roadmap, and representing JP MVR to senior leadership.
  • Drive recruiting, talent development, and team culture — building a leadership bench, coaching managers, and raising the bar on performance and operational standards

Qualifications

  • Bachelor's degree
  • Experience analyzing data and best practices to assess performance drivers
  • Experience influencing internal and external stakeholders
  • Experience using analytical, account management, and productivity tools, such as Oracle BI, Salesforce, Tableau, or similar
  • Experience with Doubleclick (XSM, DFP), AdJuster or Salesforce

Skills

Required:Leadership of large teamsStrategic planning and roadmap developmentVendor lifecycle optimizationStakeholder managementData analysis & metricsTools experience

Benefits

  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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