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Sr. Marketing Communications Manager, DSP Experience, Americas

Amazon· Marketing Communications
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Hybrid (Nashville, TN), Hybrid (Bellevue, WA)$106.4k - $157.6kFull-timePosted yesterday

About the role

Senior Marketing Communications Manager responsible for DSP Experience across Americas, supporting 2,500+ DSPs and 175,000+ Delivery Associates. Focuses on multi-channel communications, change management, stakeholder alignment, and lifecycle engagement to attract, engage, and empower DSPs and DAs, while partnering with the broader DSP organization and transportation teams.

Responsibilities

  • Develop a multi-channel strategy, including written communications and executive messaging
  • Translate complex messaging into simple and easy-to-understand content to help launch new programs and products
  • Identify emerging topics and develop proactive plans with stakeholders
  • Drive creative campaigns to both solve business needs and instill passion among the DSP community
  • Partner with stakeholders to ingest customer listening data and use it to inform a communication strategy
  • Monitor and measure the effectiveness of communications and other engagement tactics
  • Partner with agencies and internal creative teams to develop compelling content and partner engagement strategies – both for acquisition and ongoing lifecycle purposes
  • Develop team culture and employee engagement opportunities aligned to a broader org strategy
  • Interview DSPs and DAs to build compelling spotlight and advocacy stories
  • Own multiple channels by which we communicate to DSP Owners and their teams of DAs, turning the DSPX flywheel for recruitment and ongoing engagement

Qualifications

  • 8+ years of professional non-internship marketing experience
  • Experience using data and metrics to drive improvements
  • Experience building, executing and scaling cross-functional marketing programs
  • Experience communicating results to senior leadership
  • Experience driving direction and alignment with large cross-functional teams and agency partners
  • Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
  • Experience executing scaled marketing campaigns through email or social media
  • Experience with test and learn, marketing optimization, and experimentation

Skills

Required:Multi-channel communications strategyChange management contentStakeholder managementContent creation & storytelling

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • Employee Assistance Program (EAP) and Mental Health Support
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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