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Senior BMS Specialist, Global BMS Technical Services

Amazon· Global Energy, Sustainability & Automation (GESA) / OPS - GEMS
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Hyderabad, Indiafull-timePosted yesterday

About the role

Senior BMS Specialist leading and optimizing global Building Management System (BMS) services within Amazon's GBTS organization, focusing on BMS programming, HVAC controls, commissioning, troubleshooting, data analytics, and cross-functional collaboration to drive energy efficiency and reliability across facilities.

Responsibilities

  • Support the development and execution of a comprehensive strategy for maintaining, improving, and expanding our global support services
  • Collaborate closely with GRBD&E, D&C, Sustainability, RME, and other stakeholders to understand customer requirements, business objectives, and operational needs
  • Design, implement, and manage BMS standard operating procedures, policies, and processes that are scalable across the globe
  • Maintain and optimize BMS technologies, IoT platforms, and data analytics tools
  • Monitor and maintain ticket and work order queues, ensuring customer care and quality meet the high bar
  • Ensure compliance with change management processes
  • Monitor and analyze BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings
  • Establish and maintain strong relationships with internal stakeholders and vendors, ensuring a customer-centric approach
  • Provide strategic insights and recommendations to management on BMS trends, improvements, issues, root causes, team skillsets, industry best practices, and emerging technologies
  • Take ownership of BMS initiatives, develop technical documentation, manage timelines, and coordinate with stakeholders
  • Lead training sessions and development programs to continuously enhance the capabilities and technical skills of field RME teams and BMS Specialists
  • Drive a culture of innovation, continuous improvement, and knowledge sharing within the team
  • Willingness to work flexible shifts to provide 24/7 BMS support across global time zones

Qualifications

  • Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent

Skills

Required:BMS programming and HVAC controlsHVAC systems knowledgeChange management
Nice to have:Data analytics and visualization

Benefits

  • Not explicitly listed in the description; Amazon benefits generally apply.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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