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Package Program Manager, JCFS CPEX

Amazon· JCFS CPEX (Japan Customer Fulfillment Solutions, Customer Packaging Experience)
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TokyoFull-timePosted yesterday

About the role

Package Program Manager responsible for planning and executing packaging programs to reduce shipment volume and delivery cost, expand simplified shipping, and advance sustainability within Amazon Japan’s JCFS CPEX organization in Tokyo. Partners with internal teams and external stakeholders to manage end-to-end packaging initiatives from planning through implementation, balancing cost, customer experience, and environmental goals.

Responsibilities

  • Identify cost-reduction opportunities from shipment data and现场 verification; propose and own high-priority packaging programs from planning through implementation.
  • Clarify business requirements for package size, type, and cost; introduce optimal packaging based on shipment data; consolidate packaging types to improve efficiency.
  • Plan, execute, and communicate project results to internal and external stakeholders; manage cross-functional collaboration across operations, transportation, supply chain, finance, procurement, customer service, and sales.
  • Balance environmental considerations (CO2 and plastic reduction) with on-site productivity; mentor and develop junior team members.
  • Report outcomes to Japan and global leadership via regular business reviews.

Qualifications

  • 3+ years of program or project management experience
  • 3+ years of cross-functional experience with tech and non-tech teams
  • 3+ years of defining and implementing process improvement initiatives using data and metrics
  • Bachelor's degree
  • Experience defining program requirements and using data and metrics to determine improvements

Skills

Required:Data analysis (SQL, Excel)Project/program managementStakeholder management

Benefits

  • Not specified in the description.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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