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Vendor Maintenance Program Manager

Amazon· Business Operations
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USA, WA, Bellevue$82.7k - $129.8kFull-timePosted 2d ago

About the role

AWS Infrastructure Services GCID Vendor Maintenance Program Manager within the Business Operations team to manage the invoice to payment lifecycle, supplier relationships, and cost optimization for global backbone, interconnect, and metro fiber circuits.

Responsibilities

  • Vendor Management – on-boarding new suppliers including sharing of GCID requirements via supplier welcome package and set-up guidance in our approvals and payable systems. Maintain relationships with vendors to ensure invoicing/payment procedures are clearly understood, documented and accurately managed.
  • Drive On-Time Payments - Provide ongoing support ensuring timely vendor payments by reviewing & approving invoices, avoiding late fees, resolution of disputes, prompt acceptance of credits, expense monitoring and cross-functional process improvements
  • Controllership of Networking Spend – Optimize cost efficiency of the business by reviewing and understanding service level agreements (SLA), keeping vendors aligned to contractual rates, raising and recovering SLA credit requests.
  • Maintain Accountability – influence others and hold responsible individuals accountable for issues resolution. Know when to involve the appropriate business partners, when to escalate and who to engage for effective resolution.

Qualifications

  • 3+ years of program or project management experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • 3+ years Telecom Expense Management experience

Skills

Required:Program managementProcess improvementData analysisExcelSQLTelecom Expense Management

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • Employee Assistance Program (EAP) and Mental Health Support
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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