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Senior Partner Success Manager, eero

Amazon· Devices Hardware & eero / Business & Merchant Development
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JPN, Tokyofull-timePosted yesterday

About the role

Founding role in Japan to build and lead the Partner Success function for eero in Japan, establishing partner engagement, GTM strategy, and cross-functional collaboration with global teams.

Responsibilities

  • Build the Japan partner function — Working closely with our Business Development and Solution Architecture team to onboard ISP partners and delivering measurable business value tailored to the local market.
  • Own strategic partner relationships — Serve as the primary point of contact for Japan ISP partners. Acquire deep knowledge of their business objectives, anticipate needs, and resolve issues proactively.
  • Drive deployments & revenue — Accelerate partner launches, identify expansion opportunities, and execute on revenue-maximizing initiatives for both partners and eero.
  • Program management — Manage the full partner lifecycle for complex accounts: requirements gathering, project coordination, coordinate product training, non-standard requests, and cross-functional alignment.
  • Strategic advisory — Earn partners' trust and influence their technology strategy. Collaborate with Product, Engineering, Legal, and Finance to develop joint roadmaps.
  • Measure & report — Build reporting frameworks, track partner KPIs, and use data to identify opportunities and drive decisions.

Qualifications

  • 5+ years of developing, negotiating and executing business agreements experience
  • 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
  • 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
  • Bachelor's degree
  • Experience developing strategies that influence leadership decisions at the organizational level
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Experience selling enterprise software or cloud-based applications
  • Experience explaining complex technical concepts to various business and technical audiences
  • Experience presenting to both technical and non-technical executive audiences

Skills

Required:Partner onboardingStrategic relationship managementGo-To-Market strategyProgram managementData-driven decision making
Last updated Oct 25, 2026. Interested? Apply on the company site.

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