Data Center Operations Cluster Manager
Amazon· Operations, IT, & Support Engineering
Berwick, PA$145.4k - $254.5kfull-timePosted yesterday
About the role
Executive leadership role overseeing data center operations, directing managers across regional facilities to ensure safety, availability, security, and efficiency. Requires strong experience in enterprise-scale data center infrastructure and integration with AWS cloud platforms, with a focus on continuous improvement and global best practices.
Responsibilities
- Lead and supervise a team of Data Center Managers (3-9 areas and front-line managers) and 100-150 hourly associates within Regional Data Centers.
- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training.
- Develop, improve, and share operational best practices across the globe.
- Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.
- Planning and executing the Infrastructure Operations component of new AWS data center buildouts, new colocation buildouts, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.
- Experience in successful insourcing and/or outsourcing specific tasks balancing internal skillsets with frugality.
- Continuous improvement of operational processes, procedures, methods, and tools.
Qualifications
- 7+ years management experience in an operations, critical infrastructure, manufacturing, production, or distribution environment
- 3+ years' experience implementing LEAN/6 Sigma methodology (continuous improvement, DMAIC/DVADV, 5 Whys, Root Cause analysis, etc.)
- 3+ Years of experience in working with network cabling, optic types, and test equipment, and experience with cabling infrastructure best practices and methodologies within a data center-based environment.
Skills
Required:Leadership and people managementLEAN/Six SigmaData center IT infrastructure
Benefits
- base salary with sign-on payments and restricted stock units (RSUs)
- comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D, optional life plans, EAP, mental health support, medical advice line, FSA), 401(k) matching, paid time off, and parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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