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Audit Manager II

Amazon· Audits & Insights Team (AIT)
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HyderabadFull-timePosted yesterday

About the role

The Audit Manager II leads a team of senior auditors within the Audits & Insights Team (AIT) to measure accuracy of enforcement actions and generate actionable insights to improve enforcement processes, with a focus on scalability, efficiency, and cross-functional collaboration.

Responsibilities

  • Manage day-to-day operations of a team of senior auditors including planning of program audits, quality control, audit task allocation and reporting
  • Oversee the hiring & training of new team members and support their development
  • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
  • Work closely with Process Improvement PM on weekly flash to identify any key learnings /findings and metrics with regards to Ops Process Adherence, Program Improvement Opportunity, Escalation Management opportunity
  • Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency
  • Communicate effectively with other operations and/or program managers regarding risks, mitigation strategies, and success of QA Program
  • Continuously evaluate tools and processes and offer solutions to ensure they are efficient, high quality, and scalable
  • Utilize strategic thinking to plan/develop team and site growth to support program delivery
  • Troubleshoot and resolve operational issues
  • Lead diverse talent within the team, work cross-functionally, and build consensus on difficult issues
  • Highlight weekly best performers by partnering with employee experience manager and bring out the best in the team
  • The AIT Audit Manager II will work with their team to ensure audit delivery and generate key insights. They will coordinate with internal AIT stakeholder and external stakeholders to provide outputs of the audits, establish feedback mechanisms for operations, and communicate with leadership the efficacy of audits being executed.

Qualifications

  • 3+ years of auditing business processes, risk mitigation, program compliance or internal audits experience
  • 5+ years of work in relevant industries such as law, customer service, investigations, risk, compliance or project management experience
  • Experience in audits related to business processes, risk mitigation, program compliance, or internal audits
  • Experience with all Microsoft Office applications
  • Bachelor's degree or equivalent
  • Lean Six Sigma Green Belt or Black Belt certification
  • Experience working in risk, fraud or compliance organizations
  • Master's degree or equivalent

Skills

Required:Auditing of business processesData analysis and metrics trackingPeople leadership and development

Benefits

  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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