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Network Loss Program Manager

Amazon· Supply Chain/Transportation Management
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Hybrid (Betim, MG)Full-timePosted yesterday

About the role

Lead end-to-end strategy and execution to reduce network losses across Brazil's Fulfillment Center and Transportation networks, driving measurable financial impact through cross-functional initiatives.

Responsibilities

  • Own and manage Brazil's Network Loss metrics including Transportation Shrinkage, Warehouse Losses, Reimbursements and DPMO across In-Facility, In-Transit, and On-Road segments. Monitor success metrics on a daily/weekly basis through WBRs and MBRs. Deep dive operational data to identify root causes for losses across the network.
  • Drive product implementation in operations (e.g., URL compliance, TEP expansion, recovery mechanisms, repacking programs, reverse network design) and operational process solutions to eliminate losses. Partner with RoW Products to adapt global solutions to Brazil's context. Manage and expand loss recovery programs including 3P carrier. Track financial impact and drive accountability.
  • Collaborate with FC Operations, Transportation, Continuous Improvement, Quality, Loss Prevention, Finance to build visibility on loss themes and mitigate them.
  • Support design and operationalization of Brazil's Reverse Logistics (ReLo) Center, driving improvements in undeliverable grading, sellable yield, and recommerce recovery rates.
  • Improve operational processes by standardizing metrics, SOPs, and governance mechanisms across Brazil's FC and transportation network.
  • Communicate results, risks, and strategic recommendations to senior leadership through structured mechanisms including WBRs, MBRs, and STL syncs.

Qualifications

  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in program or project management
  • Experience in supply chain

Skills

Required:Data-driven decision makingProgram management

Benefits

  • Inclusive culture
  • Work accommodations available during application and hiring process per country guidance
Last updated Oct 25, 2026. Interested? Apply on the company site.

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