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HR Manager, NACF

Amazon· Human Resources
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Dallas, TX$143k - $193.4kFull-timePosted yesterday

About the role

HR Manager on the NACF People eXperience and Technology (PXT) team, focusing on leadership development, employee experience, culture, and change management. Balances tactical execution with strategic insight, driving operational excellence, data-driven decision making, and HR technology adoption across onsite site operations.

Responsibilities

  • Lead a diverse team of HR professionals to drive operational excellence, ensure compliance with policies and laws, and foster professional growth.
  • Partner with Business Leaders to strengthen culture and deliver business results through data-driven workforce solutions and effective people management.
  • Drive talent management and development across all levels, establish equitable selection, retention, and performance optimization; coach leaders to build high-performing teams.
  • Monitor employee sentiment through floor presence, data analysis, and feedback mechanisms; hold leaders accountable for positive employee experiences and implement improvement plans.
  • Champion organizational change through stakeholder management and change leadership; remove adoption barriers and maintain cross-functional partnerships.
  • Drive adoption and optimization of HR technology solutions to enhance efficiency, data accuracy, and employee experience; develop digital fluency and apply analytics and AI with a human-centered approach.
  • Own end-to-end PXT operational excellence through rigorous process execution, documentation standards, timely issue resolution, and escalation of systemic concerns.

Qualifications

  • Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
  • 5+ years of human resources leadership, or 5+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experience
  • Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management
  • Demonstrated success achieving department goals through data-driven workforce solutions and HR metrics

Skills

Required:LeadershipChange managementData-driven decision making
Nice to have:HR technology and AI

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance with option for supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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