← All roles

Sr Regional Ops Manager, 3PL Operations Management

Amazon
Apply on company site
Hybrid (Cajamar, SP)Posted yesterday

About the role

Senior Operations Manager leading Brazil 3PL operations, responsible for end-to-end inbound/outbound, multi-site leadership, and partnerships with 3PLs across FCs, IXDs, and DCs to drive safety, performance, and cost efficiency in a high-volume, 24/7 environment.

Responsibilities

  • Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
  • Managing day-to-day relationships with multiple 3PL partners that manage the operations in our org (FCs, IXDs, DCs)
  • Driving operational goals and metrics for sites in your region. Communicating the vision to your team
  • Presenting operational metrics regularly to the senior leadership team
  • Problem-solves for closing gaps between performance and goals
  • Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
  • Works with key business partners such as Supply Chain, Transport & Sortation, Last Mile Management, Finance, Loss Prevention, IT, HR, ACES and Engineering.
  • Lead the Inbound and Outbound processes for the building owning end-to-end processes.
  • Leads multiples operations for +40k sqm surface area. Manages End-to-End execution including Inbound, Outbound and Operational Plans. Leads a team of multiple sites with +6 managers and 3PL partners teams, solving complex problems and escalations
  • Fosters a Culture of Safety. Protects service levels, monitors and improves driver and associates performance
  • Assembles the right team, assigns the tracking strategy, and controls the operation to ensure timely and successful execution.
  • Key metrics include Safety Metrics, Inbound Metrics, Outbound metrics, Execution Plans, Strategic Expansion Projects, Continuous Improvement Initiatives and Cost Metrics including lead Savings projects.

Qualifications

  • Bachelor's degree or equivalent
  • Work a flexible work schedule including evenings, overnights, and weekends
  • Experience in team management
  • Experience in Supply Chain Management
  • Experience in reliability/maintenance environments, or experience with Six Sigma, lean manufacturing
  • Experience in program management, logistics, operations, supply chain, transportation, or a related field
  • Experience using data and metrics to drive improvements
  • Travel up to 30% of the time
  • Experience in Business English skills, both verbal and written

Skills

Required:Leadership and people managementOperations managementData-driven decision making
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon