← All roles

Senior Channel Team Lead, On the Road, AMZL

Amazon· Amazon Logistics (AMZL)
Apply on company site
Fukuoka, Kumamoto, Nagasaki, KitakyushuFull-timePosted yesterday

About the role

Senior Channel Team Lead responsible for the operation, improvement, and growth of multiple small delivery stations in Western Japan, focusing on safety, quality, productivity, partner engagement, and project leadership. Requires coordinating with delivery partners, driving process improvements, and leading initiatives to enhance customer experience and partner success.

Responsibilities

  • Plan, execute, and monitor improvements to safety, quality, and productivity for multiple delivery stations in the West Japan region (3–4 sites).
  • Lead day-to-day delivery operations issues with delivery partners while ensuring policy and compliance adherence.
  • Provide clear analyses and objective criteria to managers to drive strategic decisions.
  • Execute and/or contribute to process, system, or technology implementation projects in collaboration with internal departments and field teams.
  • Lead and manage improvement projects with cross-functional teams as guided by the manager.
  • Analyze delivery partner performance and report to management from both field and data perspectives.
  • Identify issues/risks, propose improvements, and support data-driven decision making with metric trend analysis.
  • Provide consulting to delivery partners on safety, quality, and productivity improvements; drive partner engagement and retention.
  • Develop talent and foster a culture aligned with leadership principles; mentor team members and coordinate with relevant departments to address concerns.

Qualifications

  • Business proficiency in Excel (basic functions, VLOOKUP, pivot tables)
  • Business Japanese language skills (ability to discuss, negotiate, and present)
  • Four years of one of the following experiences: ① sales or account management, ② frontline operations management (retail, restaurant, logistics, or delivery), ③ logistics management
  • Preferred: business English proficiency
  • Preferred: experience managing two or more people

Skills

Required:Excel (advanced functionsJapanese language

Benefits

  • Notes mention of Amazon culture and training but no explicit benefits listed in the text.
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon