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Area Manager I, Operations, Amazon Logistics, SSD, Sub Same Day Operations

Amazon· Fulfillment & Operations Management
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MEX, Mexico CityFull-timePosted yesterday

About the role

Area Manager I responsible for daily inventory control, quality assurance and capacity activities within a Delivery Station/AMZL workflow, focusing on delivery efficiency, KPIs, safety, and cost reduction while leading an hourly team.

Responsibilities

  • Create balance between “Work hard” and “Have fun” with associates under scope
  • Internal audits execution, ensure the team execution to accomplish the business goals
  • Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations
  • Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.
  • Follow up and dive deep the KPIs of operations within the delivery station, implement and develop the delivery station’s workflow and metrics according to the standard work and book of processes, to achieve year-over-year improvements.
  • Actively supports and promotes organization change.
  • Measure drivers’ performance, discipline and customer experience service, processes Mapping activities, implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.
  • Support, mentor, and motivate your hourly workforce.
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)

Qualifications

  • 1+ years of employee and performance management experience
  • Bachelor's degree or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Skills

Required:People managementKPI analysis
Nice to have:Process improvement
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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