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Team Lead, Quick Commerce

Amazon· Fulfillment & Operations Management
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Hybrid (Bengaluru)Full-timePosted yesterday

About the role

The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement

Responsibilities

  • Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines
  • Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members
  • Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity
  • Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time
  • Identify process gaps or recurring defects in daily operations and escalate with supporting data and preliminary observations
  • Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams
  • Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members

Qualifications

  • 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
  • Experience with Excel
  • Preferred: Experience using SQL

Skills

Required:Customer-facing experienceData analysisExcelMicrosoft Office
Nice to have:SQL
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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