← All roles

Technical Account Manager, TAM, AWS Enterprise Support, ASEAN

Amazon· AWS Enterprise Support
Apply on company site
Hanoi, VietnamFull-timePosted yesterday

About the role

Senior Technical Account Manager (TAM) role within AWS Enterprise Support supporting ASEAN customers across compute, storage, database, AI/ML, networking, and more. Acts as principal technical advisor and voice of the customer to AWS product teams, driving adoption, operational excellence, risk management, and customer value. Not a sales role.

Responsibilities

  • Craft and execute technical cloud strategies to drive customers’ adoption and use of AWS services.
  • Represent AWS in discussions with customer senior leadership regarding operational excellence, cloud maturity, support, and risk management.
  • Provide advocacy and strategic technical guidance to plan and build solutions using best practices; proactively keep customer environments operationally healthy.
  • Develop close relationships with customers to understand business/operational needs and technical challenges; help them maximize value from AWS.
  • Travel 10% or more as needed.

Qualifications

  • 8+ years of design/implementation/operations/consulting with distributed applications experience
  • 8+ years of technical engineering experience

Skills

Required:Experience with AWS services or other cloud offerings
Nice to have:Experience in internal enterprise or external customer-facing environment as a technical leadExperience working in a customer-facing consulting role
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

liquid-ai-recruiting-target
Company profileWebsite

More open roles at Amazon