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Software Development Engineer II, PXT Departures

Amazon· Software Development
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Seattle, WA$143.7k - $194.4kfull-timePosted yesterday

About the role

SDE II to design and build a low-latency, high-throughput unified case management platform for Departures, enabling AI-native services, end-to-end case lifecycle visibility, and integration with multiple HR and service delivery systems.

Responsibilities

  • Designing and building new features on a low latency, high throughput unified case management platform serving multiple service delivery teams with overlapping workflows
  • Build composable, AI-native services enabling intelligent case routing, contextual recommendations, automated summarization, and conversational interfaces
  • Build clear data models and pipelines providing end-to-end visibility into the customer journey from case creation through resolution and post-departure follow-up
  • Drive API-first design patterns enabling extensibility and integration with existing Departures systems (TAA, DLS, DSS, HRSC, Manager Hub, A to Z)
  • Raise the technical bar through code reviews, design reviews, and mentorship of SDEs across the team
  • Operate with high ownership in an ambiguous space — Day 1 initiative shaping product and engineering culture
  • Collaborate with engineers, product managers, and operations to deliver a unified case management experience across multiple service delivery teams

Qualifications

  • 3+ years of non-internship professional software development experience
  • Experience programming with at least one software programming language
  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • Bachelor's degree in computer science or equivalent (preferred)
  • 2+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl (preferred)

Skills

Required:Software developmentProgramming languagesSystem design and architecture

Benefits

  • Health insurance (medical, dental, vision, prescription) and life insurance
  • 401(k) matching
  • Paid time off and parental leave
  • RSUs and sign-on payments
  • Comprehensive benefits package including EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement (descriptions as per posting)
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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