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Senior BMS Specialist, Global BMS Technical Services

Amazon· Global Energy, Sustainability & Automation (GESA) / OPS - GEMS / GBTS
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HyderabadFull-timePosted yesterday

About the role

Senior Building Management System (BMS) Specialist responsible for supporting post-project activities, maintaining and improving global BMS services, and leading initiatives across a large BMS portfolio for Amazon's global operations.

Responsibilities

  • Support the development and execution of a comprehensive strategy for maintaining, improving, and expanding global BMS support services
  • Collaborate with GRBD&E, D&C, Sustainability, RME, and other stakeholders to understand customer requirements and operational needs
  • Design, implement, and manage BMS SOPs, policies, and scalable processes
  • Maintain and optimize BMS technologies, IoT platforms, and data analytics tools
  • Monitor and maintain ticket and work order queues to ensure high-quality customer care
  • Ensure compliance with change management processes
  • Monitor and analyze BMS data to identify opportunities for optimization, energy efficiency, and cost savings
  • Establish and maintain strong relationships with internal stakeholders and vendors
  • Provide strategic insights and recommendations on BMS trends, improvements, issues, root causes, skills, best practices, and emerging technologies
  • Take ownership of BMS initiatives, develop technical documentation, manage timelines, and coordinate with stakeholders
  • Lead training sessions and development programs for field RME teams and BMS Specialists
  • Drive a culture of innovation, continuous improvement, and knowledge sharing
  • Willingness to work flexible shifts to provide 24/7 BMS support across global time zones

Qualifications

  • Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent
  • Ability to integrate multiple communications protocols (BACnet, LON, Modbus, SNMP) to a single platform with normalized data for visualization
  • Remote troubleshooting of BMS communication issues (fieldbus, Network Gateways, IP-based protocols such as Niagara Fox, MQTT, BACnet/IP, Modbus TCP, SNMP)
  • Exceptional interpersonal and communication skills
  • Deep understanding of HVAC, lighting, utilities, field devices, and energy management principles
  • Ability to manage and prioritize initiatives in a dynamic environment
  • Strong problem-solving skills with a strategic and innovative mindset
  • Organized and self-motivated to own complex tasks

Skills

Required:BMS programming and HVAC controlsHVAC and building systems knowledge
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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